Terms of Service

Acceptance of Terms

By accessing or using the Castle Locksmith website, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, please discontinue use of our website immediately. These terms apply to all visitors, customers, and users who access our website or request services from Castle Locksmith.

Services Description

Castle Locksmith provides professional locksmith services to residential, commercial, and automotive customers throughout Pittsburgh, PA and the surrounding region. Our services include but are not limited to lock installation, lock repair, key duplication, emergency lockout assistance, and security consultations. We are committed to delivering reliable and high-quality locksmith solutions to every customer we serve in the Pittsburgh area.

Estimates and Pricing

Castle Locksmith is committed to providing transparent and upfront pricing before any work is performed. Customers will receive a clear estimate that outlines the expected costs of labor and materials prior to service. We believe in honest pricing with no hidden fees, and any changes to the original estimate will be communicated to you before proceeding with additional work.

Scheduling and Cancellation

When scheduling a service appointment with Castle Locksmith, we ask that customers provide at least 24 hours notice if they need to cancel or reschedule. Failure to provide adequate notice may result in a cancellation fee depending on the nature of the appointment. We understand that emergencies happen and will do our best to accommodate last-minute changes whenever possible.

Limitation of Liability

Castle Locksmith shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services or website beyond what is covered under our service warranty. Our total liability for any claim related to services rendered shall not exceed the amount paid by the customer for those specific services. We always strive to perform our work with the highest level of care and professionalism.

Warranty

Castle Locksmith stands behind the quality of our work and offers a warranty on labor performed for a period specified at the time of service. Manufacturer warranties may apply to any hardware or parts installed by our technicians. If you experience any issues with work completed by Castle Locksmith, please contact us promptly so we can resolve the matter to your satisfaction.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Pennsylvania, without regard to its conflict of law provisions. Any disputes arising from these terms or the use of Castle Locksmith services shall be subject to the exclusive jurisdiction of the courts located in Pittsburgh, PA. By using our website or services, you consent to the jurisdiction and venue of such courts.

Contact Us

If you have any questions about these Terms of Use or need to discuss a service-related concern, please do not hesitate to contact Castle Locksmith. You can reach us by email at demo@getdmdigital.com. We value every customer relationship and are here to ensure your experience with Castle Locksmith - Your Trusted Locksmith in Pittsburgh, PA - is a positive one.